Tourism boom opens new horizons in hospitality

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Technology is changing the face of the hospitality industry — and hospitality education. In this article in Shanghai DailySommet Education CEO Benoît-Etienne Domenget discusses the importance of adapting to the digital era and keeping students engaged.

 

Asked how to best meet the demands of a growing Chinese tourist demographic, Benoît-Etienne Domenget highlights the benefits of taking a “think globally, act locally” approach and building strong customer relationships.